About Universal

Who we are ?

History

Present for 29 years, thanks to a culture based on confidence and trust, the reliability, the quality of the services and the seriousness, Universal has become as a reference actor on the Tunisian market of basic chemicals for the majority of the branches of industry.

We offer you our efforts, our experience and our wide international network to satisfy your needs in raw materials and in advice, in the following sectors :

  • Plastic
  • Alimentary
  • Painting
  • Cosmetic
  • Glue
  • Tannery
  • Metal Processing
  • Pharmaceutical
  • Detergents
  • Ink and printing
  • Textile


Our values

Our reputation and our image as well as the requirements of our job give us a responsibility requiring the conscientiousness and the application of the highest standards of safety and security.

The principles of transparency, and closeness to our customers, to whom UNIVERSAL conscientiously became attached, are implemented since its creation and become an even more important requirement for our company.

  • Reliability : The sincerity and the opening in the dialogue characterize the communication policy of UNIVERSAL. UNIVERSAL attempts to supply a reliable and relevant information allowing to appreciate in an objectify way its performance in its domains of economic responsibility and social.
  • Quality : According to the best practice which we developed, UNIVERSAL does not save its efforts to supply to our customers and to our partners a quality product supported by a relevant department, rich in technical information and in advice of experts. To reach these goals UNIVERSAL account on a team experimented, professional and dedicated to the satisfaction of our customers.
  • Safety, Health & Environment : The nature of our services calls up to the biggest conscientiousness which is translated by the application of the highest standards of safety. UNIVERSAL involves a high level of know-how and an unwavering vigilance regarding environmental protection.
  • Spirit of partnership : UNIVERSAL has the will to maintain constructive relations with his customers and his partners. To answer their expectations, all the team cultivate a spirit of partnership based on the solidarity, the listening and the dialogue.


Our skills

Thanks to a remarkable service, the respect of deadlines and for constraints of partners, Universal offers a service of world-class supply.

In this context and according to the best practice which we developed, UNIVERSAL doesn't hesitate to make its efforts to supply to its customers and its partners a complete service, rich in technical information and advice of experts, in order to guarantee a service as high as the expectations of our customers.